Help centre

Open the video in TikTok or Instagram, tap Share and choose Favo from the row of apps. The video is saved right away.

Scroll to the end of the row of apps, tap More and switch Favo on. You only have to do this once.

TikTok and Instagram. More apps are coming.

No. Close the sheet and keep scrolling. Favo keeps working, and your find is in the app when you open it.

Yes. Your account keeps your saves safe and the same on every device. You sign in with Apple, with Google or with a code we email you.

Products like clothes, shoes and things for your home, with the shop that sells them. Places like restaurants, cafés, hotels and spots to visit, on your map. Recipes, with the steps, ingredients and a shopping list.

Same item means Favo has proof that this is the exact product, for example a code or a link in the comments. Looks like (or Looks similar) means it is the closest match Favo found. Favo always tells you which one it is.

The video stays saved. Sometimes a post simply does not show enough to be sure. Favo would rather say so than show you the wrong thing.

Tap Incorrect where Favo asks Is this right?, or email us the link to the post and what was wrong. That helps Favo get better.

Prices and stock come from the shop and can change. A price in Favo is read from the shop's public page at a certain moment and is not updated automatically. Always check on the shop's page before you buy.

Saving is free: every video you share stays in Favo, sorted for you. With Favo+, Favo finds what is in your saves: the products, the places and the recipes.

€ 44,99 a year with the first 7 days free, or € 9,99 a month. When you first set up Favo, you may see a one-time offer: the first year for € 29,99, paid up front, then € 44,99 a year, without a free trial. The App Store shows the price in your country before you confirm.

The yearly plan starts with 7 free days. If you cancel at least 24 hours before they end, you pay nothing. If you allow notifications, Favo reminds you before your trial ends.

Favo+ is an App Store subscription. Open Settings on your iPhone, tap your name, then Subscriptions, and choose Favo. You keep Favo+ until the end of the period you paid for.

Sign in with the same Favo account, open Settings (the profile icon at the top right of Saved) and tap Restore purchases. Use the same Apple ID you bought Favo+ with.

Apple handles all payments, so refunds go through Apple at reportaproblem.apple.com.

With Apple, with Google or with a code we email you. With Sign in with Apple you can hide your email address.

In the app, open Settings (the profile icon at the top right of Saved) and tap Export your saves. You get a file (JSON) with your account details and everything you saved: links, results, collections, lists and notes. Images and video copies are not in the file; email us if you want those too.

In the app, open Settings (the profile icon at the top right of Saved), tap Delete account, type DELETE and tap Delete everything. This removes your account and everything you saved, straight away. If you have Favo+, cancel it in your iPhone Settings first, because deleting your account does not stop the subscription.

In Frankfurt, Germany. Favo does not sell your data and has no ads. Read more in our Privacy policy.

No. If you allow it, your location is only used on your iPhone to show places near you on the map, while Favo is open. Favo never receives it. The map itself is made by Mapbox; see our Privacy policy for what Mapbox receives.

Yes. Email us the link and what you want removed. You do not need a Favo account. Removal is our default answer.

Yes. Go to favo.so/bot or email us. We remove the data for your shop within 24 hours.